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Delivery & Returns


UK Delivery

- Standard Delivery - 2-3 business days - £2.95 (Free for orders over £50)

All standard parcels are sent via Royal Mail Tracked 48 Hour delivery.

- Royal Mail Tracked 24 Delivery - 1-2 Business Days - £5.50


Returns Policy

At Arctic Fox & Co., we pride ourselves in providing the best possible shopping experience for our customers and want you to be completely satisfied with your purchase. If for any reason you are not, we're here to help. Please take a moment to review our returns policy below.

Returns Form

To initiate a return, please download and print our returns form here. Fill out the form with the required details and include it in your parcel. This form ensures that we can process your return efficiently and provide you with a seamless experience.

Return Options
  1. Customer-Initiated Return (Using Your Own Postage): You have the option to use your preferred courier service to send back the item(s) to us. Please ensure that the returns form is included in the parcel. Keep in mind that the cost of return shipping will be your responsibility.
Returns Address

Please send your returns to:

Arctic Fox & Co. Returns
The Ivy Mill
Crown Street
M35 9BG

Conditions for Returns
  • Items must be returned within 30 days of the original purchase date.
  • Items must be in their original condition, unworn and with all tags attached.
  • For hygiene reasons, pierced jewellery cannot be returned unless faulty.

Processing Your Return

Once we receive your return package, please allow up to 7 business days for us to process your return and issue your refund. We will notify you via email once your return has been processed.


We unfortunately currently are not able offer exchanges; If you need a different colour or item, simply return the original item(s) following the instructions above and place a new order on our website. If you get in touch with us regarding your intent to exchange via we will provide Free Shipping on your new order. 

Contact Us

If you have any further questions or need assistance with your return, please don't hesitate to contact us at We're here to help! 

Thank you for choosing Arctic Fox & Co. We appreciate your business and strive to provide you with the best shopping experience possible. 

    International Delivery

    North America Delivery - FedEx International Tracked (P2P)
    Shipping time is 3-6 working days.

    Please note that additional customs fee's may apply.

    Australia & New Zealand - FedEx International Tracked (P2P)
    Shipping time is 5-9 working days.

    Please note that additional customs fee's may apply.

    Europe Delivery - Currently unavailable

    Unfortunately, due to continual customs delays and significant import duties, we have had to temporarily pause delivery to Europe. Our team is actively working on resolving this issue.
    For delivery to GermanyFrance or the Netherlands - please see our store on Zalando.

    Other International Delivery - Currently unavailable


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