Shipping
Shipping from Chicago, IL
- Standard Tracked - 3-5 business days - $4.95 (Free over $80)
We aim to dispatch all orders in under 48 hours (Mon-Fri)
Please note that we are not responsible for delays caused by shipping carriers.
Returns
We offer a 30 day return period - please find full instructions and information here.
🎄 Extended Christmas Returns 🎄
Our returns policy is extended for Christmas orders.
Orders placed between 1st November 2025 - 25th December 2025 can be returned up until 31st January 2025.
About us
Planet
- $1 from every order is donated to 4Ocean, removing 1lb of plastic from our oceans.
- We are carbon neutral.
- We donate 5% of our profits to WWF to support the incredible work they are doing to limit climate change.
Product
All of our products are made from either:
- Recycled materials (usually made from recycled plastic bottles, repurposing this planets waste and turning it into something beautiful)
- Certified high welfare, responsibly sourced wool
- High quality industry off-cut fibres which would have otherwise been wasted
Our collections and styles are all produced in small quantities and using only what is available.
Packaging
All of our packaging is plastic-free, made from recycled material and is both fully recyclable and biodegradable.
We personally hand wrap and pack all orders, providing a lovely unboxing experience – a perfect gift to yourself or your loved ones. We believe that our packaging should only contain the essentials that gives our customer the best experience which reflect our products & brand values, but nothing more.
People
We work with 3 factories specialising in accessories based just outside of Shanghai, and we have a very close working relationship.
These factories maintain certified international high standards for clean, safe, and comfortable working conditions. High-tech machinery and equipment is in use, with all workers receiving a fair living wage.